How much does shipping cost?
Shipping in Cyprus : free with any purchase(s) over €50.00 or a standard charge of €5.00
Cash on delivery only in Cyprus, extra charge of €3.00
Shipping to the EU : €15.00 for normal items or €35.00 for bulky items.
North America/ Canada : €25.00 for normal items or €45.00 for bulky items.
1) Order processing.
This process normally takes around 24-48 hours, and is where your order is verified, QC-ed, packed and processed for delivery.
You will be notified by email as soon as your order is complete and leaves our store.
2) How do I track my order?
When your order has been shipped you will receive a notification email containing the tracking information. Simply click on the link in that email to track your order.
Do you ship internationally?
Yes, currently we deliver to 36 countries worldwide, including the USA, UK, Australia, most of Europe, Russia, Japan and others. If you would like to confirm whether or not we deliver to your country, please email us at email@example.com.
In cases where delivery is not possible, the order will be cancelled and the payment will be fully refunded. OutdoorsDirect.eu is not responsible for any package that is damaged, lost, or delayed due to another country’s customs or postal services.
In case the item is damaged, lost, or delayed by the shipping service, we can help you resolve the issue with the delivery service. Until the issue is fully resolved, no refunds, credits, or replacements will be provided by Outdoorsdirect.eu.
What about customs/import taxes?
For Cyprus and the rest of the member states of the European union, they are no import taxes. Shipping outside the European Union does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.